Foundation for Human Resources Development
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Foundation for Human Resources Development>

 

Continuous Professional Development Programme 2010

 

Lean Human Resource Management

 

Course Title	Lean human resources management
Dates:	2 , 5, 6, 7 July 2010
Time:	08:30 – 12:30
Profile of the Trainer:	Dr Carlo Scodanibbio, born in Macerata, Italy in 1944, holds a doctor degree in Electrical Engineering from Politecnico di Milano in 1970. He has over 39 years of experience in Plant Engineering, Project Engineering and Project Management, as well as Industrial Engineering and Operations Management.   He has been an Independent Industrial Consultant and Human Resources Trainer since 1979 and has worked in a wide spectrum of companies and industries in many countries including Southern Africa, Italy, Cape Verde, Romania, Malta, Cyprus, Lebanon, Mauritius, Kenya, Saudi Arabia, Malaysia and India. His area of expertise lies in World-Class Performance for Small and Medium Enterprises in the Project, Manufacturing, and Services sectors.   He has co-operated, inter-alia, with several Italian Chambers of Commerce and Industry, the Cyprus Chamber of Commerce and Industry, the Cyprus Productivity Centre, the Malta Federation of Industry, the Mauritius Employers' Federation, the Romanian Paper Industry Association, the United Nations Industrial Development Organisation, the Federation of Kenya Employers and the University of Cape Town.   His courses and seminars, conducted in English, Italian and French, have been attended by over 14.000 Entrepreneurs, Managers, Supervisors and Employees. They feature a very high level of interaction, and are rich in simulations, exercising and real case studies. The approach is invariably “hands-on” and addressed for immediate, practical application.
Rationale of the Course	In today's "Global Market", featuring vanishing borders and global competition, all industrial concerns should aim at new, higher Performance targets, in line with the "best of the class". As the ultimate secret to obtain high performance is "people", new ways of managing people and of organising and supervising them, as well as new ways of obtaining high levels of efficiency and effectiveness (performance) from people should be looked at. Most organisations want their employees to be involved, but employee engagement can range from a simple suggestion system to self-directed work teams. The essential problem is how to structure the involvement process. Total Employee Involvement is the core discipline of the Lean Thinking philosophy. This course is designed to illustrate in detail the TEI discipline and its deployment in all Industries, and give a solid overview of its most up-to-date developments (TEP - Total Employee Performance).   A comprehensive approach to Lean HR Management will be illustrated in detail, and supported with numerous case studies.
For Whom	This highly interactive event is intended for managers, administrators, and champions working with suggestion systems, continuous improvement, teaming, recognition or other areas of employee involvement. ·   Managing Directors ·   General Managers ·   Plant Managers ·   Factory Managers ·   Manufacturing Directors/Managers ·   Operations Directors/Managers ·   Production Directors/Managers ·   Project and Construction Managers ·   HR Managers/Officers ·   Quality Assurance Directors/ Managers ·   Team Leaders ·   Industrial Engineers ·   Chief Engineers ·   Technical Directors ·   Procurement Managers ·   Logistic Managers ·   Planning Managers ·   Warehouse Managers ·   Inventory Managers The course is equally beneficial for all Industrial Sectors (Manufacturing, Service, Project/Construction) as well as the Public Sector.
Course Aims and Objectives	This course will give you the opportunity to find out what are the latest trends in employee management and directly relate it back to your strategies. It will be a highly interactive event designed to be interesting and to offer great learning experience.   In this course you will learn to: ·   Explore the key requirements for successful employee involvement ·   Understand the implementation requirements and strategies for getting started ·   Learn how to develop a meaningful employee involvement process in your own organisation ·   Discover the organisational structures that support an effective employee involvement process ·   Understand the Lean path and ways to instil the lean philosophy into people ·   Implement strategies to increase productivity, quality and performance from personnel and assuring their job satisfaction
Course Content	The Key Requirements for Successful Employee Involvement and Performance ·   The world has changed: the environmental change must be understood and managed effectively ·   Every enterprise is built around a “formula”: be prepared to abandon it. Case study. ·   Have a clear direction and ensure effective communication : “let people know where you are going to…..” ·   Continuous, systematic improvement through people: people represent the difference between failure and success – is this clear at all levels of your Organisation?   Making Participants Aware of the Total Employee Involvement (TEI) Discipline ·   Foundations and implications ·   Hints on how to stimulate creativity, sense of responsibility and care for quality and productivity in your collaborators ·   Basic conditions that must be fulfilled in order to assure "job satisfaction" to employees and workers   The Main Parameters Associated with People Performance ·   Quality - Productivity - Responsibility and Accountability - Creativity – Challenge ·   Why frustration and de-motivation can reach so high levels in work forces. Movies and Case Studies. ·   The IWT (Idle - Walk - Talk) phenomenon in Industry: what are its origins. Movies and Case Studies.   People Performance: why traditional enterprises find it difficult to achieve ·   Why people "don't perform": the root causes of poor performance date back to over 2 centuries ago – movies and case studies ·   Why “money” does not solve the problem of poor performance – Interactive Workshop. ·   Why all traditional management and motivational techniques somehow fail - Why communication is so difficult - Why in many enterprises there is a communication problem.   Organisational Structures that Support an Effective Employee Involvement and Performance Scheme ·   Harmonising the HR Management strategy with enterprise's culture, management style, approach to clients, approach to suppliers, and method of Operations. ·   The 4 Organisational Models in industrial history: to which Model does your enterprise respond? Is the Model suited for high involvement? Workshop : Scanning an Organisational Structure and defining the most appropriate HR Management strategy. Is TEI suited to all enterprises ? ·   Selecting/employing personnel 20 years ago and today – what are the main differences (Interactive Workshop)   Team work: the solution? ·   Teams, project teams, improvement teams, inter-functional teams, re-engineering teams – and…. meetings! Is “team-work” the real key to high involvement? Why team-work alone does not guarantee high participation. Under which conditions can it assure effective involvement and beneficial results (Interactive Exercise).   About Involvement: from the "Suggestion box" Scheme to Total Participation ·   Generation of interest and involvement in people - what is the secret, missing ingredient? ·   Why all "traditional" Involvement schemes have generally failed to produce valuable results? ·   Business Benefits of Employee Involvement Programmes     Transmitting Basic Lean-Thinking and Value-Adding-Management Concepts to People ·   The key is orientation to value. ·   How to transmit lean principles to people – explaining value-adding and non-value-adding – explaining waste and identifying waste – generating awareness: the one-piece-flow experiment in manufacturing operations and its extrapolation for deployment in all industries. Movies and Case Studies.   Practical ways and tips to obtain higher people involvement and performance ·   How to insert people in value-generating processes. Making people understand the difference between single-skill/single-function activities (tasks) and multi-skill/multi-function process management. How to switch over from simple tasks to simple processes. How to evolve from "job description" to "process description". Movies and Case Studies.   Implementation Requirements and Strategies for Getting Started ·                     The link between Waste in Operational Processes and Employee Performance – why eliminating the former assures enhancement of the latter - The 5S approach for getting started ·                     The key role of Lean Disciplines in increasing Workers’ and Supervisors involvement: why all of them contribute greatly to the target – The bottom-up approach to Total Quality Management: quality building through people creative power - Benefits of deploying the Value Stream Management discipline with high people involvement.   Tools and Skills Needed to be Successful in a Team Environment ·         How to get greater Employee Involvement through Improvement Teams activities – how to prepare the ground for successful and effective team work at operational level. Basic rules and conditions to be fulfilled. ·         Practical deployment of the Improvement Team strategy in manufacturing operations and in project type of works. The concept of the “Last Planner” in Construction, Engineering and Maintenance. Movies and Case Studies.   A Comprehensive Model of Total Employee Involvement ·   Using the Lean Kaizen approach : continuous, systematic improvement through people and their brain-power. ·   Basic Kaizen principles for Managers, Supervisors and shop-floor Personnel – Creative Problem Solving and Generation of Opportunities methods – the 6 Thinking Hats approach for utmost effectiveness.   How World-Class Enterprises achieve high Productivity levels ·   Absenteeism: why world-class enterprises do not suffer from this plague. Case Study. ·   How to give back pride to people and dignity to their work: the Figaro model for total employee involvement.   Empowerment and Management Style ·   Empowerment: Is it the solution? ·   From traditional Management to Coaching: what are the prerequisites. ·   How to prevent the Pygmalion effect in industry: Managers are the main obstacle to people involvement and growth! Slide Show and Case Study.   Beyond TEI: TEP - Total Employee Performance ·                     In advanced world-class enterprises the TEI model is no longer adequate. What is required is a more "entrepreneurial" style of performance. ·                     High Performance in action: Thembi - Shafee - Johnny - Vincent - William - Edith. What makes the difference? What are the common denominators? Case Studies. ·                     How can we terminate the traditional 9-5 mentality? How can TGIF (Thanks God is Friday) be converted into TGIM (Thanks God is Monday)? Case Study. ·                     The ice-cream vendor model for Total Employee Performance. ·                     Brain Laziness: Public Enemy N. 1 - there is only one way to beat it! ·                     The Italian Model of "small enterprises in the enterprise", or "small and simple is beautiful". Movies, Slide Show and Case Studies.   Job Satisfaction ·   A dream or reality? ·   Why and how world-class enterprises are built on high levels of people job satisfaction.   Lean Human Resources Management ·   The “traditional” spiral vs. the “lean” spiral: spot the difference! Lean Hr Management: a cultural revolution!
Learning Facilitation	This course is very interactive and supplemented with abundant practical exercises and case studies   Groups and individual problem solving exercises   Participants’ critical evaluation of their own systems
Venue:	Casa Leone, Pjazza Robert Samut, Floriana, FRN 1200
Course fee:	With the second person, the company will get the third participant free.
Certificate	Those who attend for 80% of the course will be awarded a certificate
Bookings:	To register on line please go to: http://www.fhrd.org/regform.html Bookings to be made by Monday 28th June 2010