Foundation for Human Resources Development
FHRD House,
1, Kampanella Road
San Gwann, Malta
Tel: 00356 21 378895
Fax: 00356 21 381945
Email: info@fhrd.org

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Foundation for Human Resources Development

 

Continuous Professional Development Programme 2008

 

Managing People - A Human Perspective

Fees are the same as 2007

Course Title	Managing People - A Human Perspective
Course Aim	The aim of this training course is to provide a targeted team of participants with knowledge on how to manage people in reaching their optimum performance.  Through this programme, participants will understand that the best way to manage people is to set up organic teams with adequate level of authority to ensure that best decisions are taken by various levels within the shortest time possible, thus ensuring highest customer satisfaction.
Course Content	Session 1: Choosing the right people ·        Choosing person - internally and externally; ·        The impact  of recruitment on the present team; ·        Different practical examples of recruitment and selection. Session 2: Measuring Performance ·         The importance of setting standards; ·        Measuring performance; ·        Reactive and proactive strategies for employee performance Session 3: Managing Employees' Training and Development ·         The value of training, development and learning; ·        The cost and investment dilemma; ·        Aligning training to company objectives Session 4: Motivating Employees ·        Identifying what motivates employees to work; ·        Critical issues in motivation; ·        Aligning motivation and performance Session 5: Communicating with employees ·        Establishing a communication framework; ·         Identifying and managing conflicts
Course Objectives	This course is designed to assist people in supervisory and managerial positions to understand some of the main principles how people act and react in different situations.  In doing so it looks at five main stages namely recruitment and selection, managing performance, developing performance, motivating for optimum performance as well as communicating from a human perspective.  By the end of the training session participants should be able to: Understand the concepts of Human Resource Management and Development; Identify the human element in recruitment and selection; Understand that performance needs to be measured to be managed; Evaluate the importance of training, learning and development; Discuss what motivates employees to work; Evaluate the different communication strategies.
Target Audience	This course is primarily intended to address personnel in supervisory and managerial positions who have to deal with people on a daily basis.
Trainer	Dr. Silvio De Bono DBA (>Maastricht), M. Phil., M.A. (Comm.) Dip. (Jour.) AMIPD, MIM
Dates	June 5, 10, 12, 17 1300 - 1800 hrs
Venue	FHRD, 1 Triq il-Kampanella, San Gwann SGN04
Course fee	FHRD Members         € 174.70 inclusive of VAT FHRD Non-Members  € 198 inclusive of VAT
Bookings	Please click below for a Registration Form http://www.fhrd.org/RegistrationForm.pdf Cheques are to be made payable to the Foundation for Human Resources Development, 1 Triq Il- Kampanella, San Gwann SGN 1050 Bookings to me made by Friday 30th May 2008