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In this course, Mrs. Sullivan tries to explain that if you understand how your mind is working when you solve problems, you will be able to improve your problem solving techniques.
She also provides practical advice on how to:
Recognize and overcome some common hindrances to problem solving;
Use specific techniques to help with different types of problems;
Generate a wider range of possible solutions;
Evaluate different solutions to identify the best one;
Ensure that solutions are implemented properly.
Whatever your personal and professional goals, a growing sense of personal effectiveness will ensure that you gain quick payback from the effort put into understanding problem solving. |