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Foundation for Human Resources Development>
Continuous Professional Development Programme 2010
TRAFFIC™ Managing Communication Flow
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Course Title |
TRAFFIC™ Managing Communication Flow |
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Dates: |
15th February |
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Time: |
09:00- 12:30 hours |
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Profile of the Trainer:
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Sandy Scerri brings a rich background of more than twenty years in training, coaching, mentoring and people development in both the non-profit and corporate sectors into to her work as a professional trainer.
Sandy utilizes fun and interactive tools and techniques in all her training programmes. She uses her passion and enthusiasm for life and fun, and her knowledge of people and cultures, together with her strong communication, motivational and interpersonal skills, to offer the people around her the opportunity to unlock their potential and turn their dreams into a reality and thus achieve job satisfaction and personal development.
She is a training specialist and has been involved in the design, delivery and development of training programmes for the past 18 years. She has worked in a training capacity for MISCO, Melita Cable, Corinthia Hotels International and Starwood Hotels & Resorts.
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Rationale of the Course
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TRAFFIC™ incorporates and simplifies the strengths of many existing behavioral style programs, as well as using a basis of Neural Linguistic Programming (NLP), so that the learning can provide immediate results for program participants.
The way we send and receive information has a direct relationship to the way our brain processes information, our thinking style. By understanding our own thinking style and that of others we can substantially increase our chances for successful communication in any number of different situations.
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For Whom
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This course has been designed specifically for companies who are having a communication problem. TRAFFIC™ addresses the way people process information and therefore can help in eliminating communication breakdown.
Successful companies have used this training programme to raise morale, transform teamwork, develop superior leaders, achieve excellence in customer service and, ultimately, improve their bottom line. |
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Course Aims and Objectives |
Upon completion of the workshop delegates will have a better understanding of:
ü their dominant thinking style and the styles of others
ü how their thinking style affects the way they send and receive information
ü techniques that allow them to communicate effectively with anyone
ü techniques that enable them to resolve conflict quickly
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Learning Facilitation |
· On line survey
· Work booklet
· Interactive discussions
· Group activities on each colour
· Tutor feedback
· Examples of people from each colour |
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Venue: |
Casa Leone, Pjazza Robert Samut, Floriana, FRN 1200 |
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Course fee: |
FHRD Members -
Non-Members -
With the second person, the company will get the third participant free. |
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Certificate |
Those who attend for 80% of the course will be awarded a certificate |
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Bookings:
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To register on line please go to:
http://www.fhrd.org/regform.html
or
Please click below for a Registration Form
http://www.fhrd.org/RegistrationForm.pdf
Bookings to be made by Tuesday 9th February 2010 |
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